Drug Tracking System

How does the ITS pharmacy workflow work?

ITS tracks medicines from production to consumer under TİTCK oversight. Every sale and return in a pharmacy is notified via data-matrix code.

01Data-matrix scanning
02Sale and return notification
03Automatic stock alignment
01Definition

What is the ITS pharmacy workflow?

The ITS (Pharmaceutical Tracking System) pharmacy workflow covers stock intake via data-matrix on delivery, notification on prescription and OTC sales, and return/destruction records submitted to TİTCK. Pharmacy automation generates ITS notification from the sales receipt without re-entering a manual portal. Medula Yazılım ITS integration binds these steps to the sales screen.

01Steps

What are the ITS steps in a pharmacy?

    • Incoming packages are scanned into stock
    • The relevant code is selected or matched automatically at sale
    • Notification is sent to ITS immediately; cashiers see error codes
    • Reverse notification on return or unusable stock
    • Count variances compared between stock card and ITS records
    02Warehouse

    How do pharmacy and warehouse/product-tracking processes differ?

    Pharmacy (ITS)

    Data-matrix based sale and return notification at retail.

    Warehouse (product tracking)

    Wholesale movements run on the product-tracking system; pharmacy stock often arrives from warehouse dispatch.

    Software

    In Medula Yazılım the pharmacy ITS flow is embedded in sales; warehouse side extends via ERP modules.

    03Errors

    How to prevent common ITS errors?

    01

    Unreadable code

    Damaged labels or wrong scanner settings; test before sales and keep a spare reader.

    02

    Stock mismatch

    Manual stock entry conflicts with ITS; all intake should come from coded goods receipt.

    03

    Delayed notification

    Prefer notification at sale rather than end-of-day batch; automation defaults to real-time.

    Last updated:

    04FAQ

    Frequently asked questions

    Can sales complete without ITS notification?

    For tracked products notification is a legal requirement. Software can be configured to block completion until notification succeeds.

    Is ITS required for OTC sales?

    Yes for medicines under tracking. OTC versus prescription handling follows product and regulation lists.

    How is ITS aligned with stock counts?

    Physical count results enter the stock card; variance reports compare ITS movements. Variances may require correction notifications.

    Does Medula Yazılım notify ITS automatically?

    When integration is active, notification is produced from sale and return receipts. On connection loss, queue and retry mechanisms apply.

    Are product tracking and ITS the same?

    No. Product tracking covers wholesale/warehouse; ITS covers retail pharmacy sales. They use different notification channels.

    Pharmacy automation with ITS integration

    Schedule a demo to see data-matrix scanning, sale notification and stock alignment on one screen.

    +90 850 222 4 555 · info@medulayazilim.com · Yenişehir / Mersin