Support
Support Specialist (Pharmacy)
We are hiring a specialist to support pharmacy customers by phone and remote access on prescriptions and e-transformation.
- Department
- Support
- Location
- Istanbul / Remote
- Employment type
- Full-time
01Who is this role for?
Support Specialist role
Helpdesk role for pharmacy POS users during business hours via phone and remote access, with knowledge of DTS, e-prescription and e-invoice.
Role
What you will do
- Log and resolve incoming support tickets
- Manage escalation for critical incidents
- Contribute to knowledge base articles
Requirements
Requirements
- Pharmacy operations or pharmacy software experience
- Patient and clear communication
- Flexible shift availability
Benefits
Benefits
- Remote work option
- Internal support training
- Career development plan
Apply for this role
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+90 850 222 4 555 · info@medulayazilim.com · Yenişehir / Mersin